Most items on our website come with Uplanders Warehouse 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange almost any item. The "most items" language above refers to ammo. Unfortunately, we DO NOT accept returns or exchanges on shotgun shells and ammunition.
How to Return Merchandise
We encourage you to re-use your original shipping carton and enclose your original packing slip or a copy of your packing slip in the shipping carton. If you do not have your packing slip, please include a separate piece of paper with your printed name and address, your order number, and a brief reason for your return or exchange. Wrap the package securely, make sure it is addressed to the address below.
Send Returns and Exchanges to:
25026 Mills Pass Ct
Katy, TX 77494
If the package was damaged in shipment please call us at 1.800.701.2761 or contact us by email before returning the product (we may be able to get the shipping company to return it for us no charge ;)
If we made a mistake on your order, we will gladly reimburse return shipping charges.
If you are exchanging your item for a different size, color or product, we'll get the exchange product shipped out to you as soon as we receive the original return.
At times, manufacturer warranties (that come with the product), will override our own warranty. In any case, ship the item back to Uplanders Warehouse and we'll take care of you.